Shipping Policy
🐾 PetPlug Shipping Policy
Thank you for visiting and shopping at PetPlug. This Shipping Policy explains how we handle processing, shipping, and delivery of your orders.
🚚 1. Order Processing
-
Orders are processed within 1–3 business days after payment confirmation.
-
Orders placed on weekends or holidays are processed on the next business day.
-
You’ll receive an email confirmation once your order has been shipped, along with a tracking number.
🌍 2. Shipping Coverage
We currently ship worldwide, including India, the US, the UK, Canada, Australia, and most international locations.
If your address is outside our delivery zones, we’ll notify you promptly.
📦 3. Shipping Times
| Region | Estimated Delivery Time |
|---|---|
| India | 4–8 business days |
| International | 10–20 business days |
| Remote Areas | 20–30 business days |
Delivery times may vary due to customs clearance, local courier delays, or natural events.
💰 4. Shipping Costs
-
Shipping fees are calculated and displayed at checkout.
-
We occasionally offer free shipping promotions — check banners or announcements for current offers.
-
International customers are responsible for customs duties or import taxes (if applicable).
📦 5. Tracking Your Order
Once shipped, you’ll receive a tracking number via email.
You can track your order through the carrier’s website or through your PetPlug account page.
⚠️ 6. Lost or Delayed Shipments
If your order has not arrived within the expected timeframe:
-
Please check your tracking link for updates.
-
Contact us at cartsy.net@gmail.com for assistance.
We’ll coordinate with our logistics partner to resolve the issue.
🚫 7. Wrong Address Disclaimer
Please make sure your shipping address is correct.
We cannot be responsible for packages delivered to incorrect addresses provided by the customer.
🔄 8. Returns Due to Failed Delivery
If a package is returned to us due to an incorrect address or unclaimed delivery, we can reship it once additional shipping fees are paid.
📩 9. Contact Us
For any shipping-related questions, reach out at:
🐾 PetPlug Shipping Policy
Last updated: [Insert Date]
Thank you for visiting and shopping at PetPlug. This Shipping Policy explains how we handle processing, shipping, and delivery of your orders.
🚚 1. Order Processing
-
Orders are processed within 1–3 business days after payment confirmation.
-
Orders placed on weekends or holidays are processed on the next business day.
-
You’ll receive an email confirmation once your order has been shipped, along with a tracking number.
🌍 2. Shipping Coverage
We currently ship worldwide, including India, the US, the UK, Canada, Australia, and most international locations.
If your address is outside our delivery zones, we’ll notify you promptly.
📦 3. Shipping Times
| Region | Estimated Delivery Time |
|---|---|
| India | 4–8 business days |
| International | 10–20 business days |
| Remote Areas | 20–30 business days |
Delivery times may vary due to customs clearance, local courier delays, or natural events.
💰 4. Shipping Costs
-
Shipping fees are calculated and displayed at checkout.
-
We occasionally offer free shipping promotions — check banners or announcements for current offers.
-
International customers are responsible for customs duties or import taxes (if applicable).
📦 5. Tracking Your Order
Once shipped, you’ll receive a tracking number via email.
You can track your order through the carrier’s website or through your PetPlug account page.
⚠️ 6. Lost or Delayed Shipments
If your order has not arrived within the expected timeframe:
-
Please check your tracking link for updates.
-
Contact us at support@petplug.store for assistance.
We’ll coordinate with our logistics partner to resolve the issue.
🚫 7. Wrong Address Disclaimer
Please make sure your shipping address is correct.
We cannot be responsible for packages delivered to incorrect addresses provided by the customer.
🔄 8. Returns Due to Failed Delivery
If a package is returned to us due to an incorrect address or unclaimed delivery, we can reship it once additional shipping fees are paid.
📩 9. Contact Us
For any shipping-related questions, reach out at:
cartsy.net@gmail.com